Complete Care.
We diagnose before we recommend, repair before we replace, and explain before we proceed.
Care before cost
(Our Philosophy)
Free Initial Diagnosis
We provide a free initial diagnosis for eligible computer and equipment problems. Once identified, we explain recommendations and costs before chargeable repairs.
60-Day Service Warranty
All our services include a comprehensive 60-day warranty included with your service bill, covering workmanship and performed services.
✓ Peace of mind guaranteedOur Services
We provide services understanding your need and your strict budget.
Laptop & Desktop Repairs
Comprehensive hardware diagnostics and repair. We only recommend parts replacement when absolutely necessary.
Custom PC Building
Tailored builds for gaming, workstation, or general use. We help you select the right components for your exact performance requirements.
Software Installation & Fixes
Clean installations and troubleshooting for operating systems and applications without unnecessary data loss.
Application Setups
Configuration and setup of business and personal applications for reliable day-to-day use.
Virus Removal + Security
Thorough malware and virus removal, plus security hardening to keep your system protected.
Data Recovery & Backup
We assess the storage device first and explain available recovery options.
Printer Installation & Repairs
Printer setup, driver installation, and repair services for home and office printers.
CCTV Installations
Professional CCTV and security camera installation for homes and offices.
Network Setup & WI-FI
Complete network setup, WI-FI configuration, and connectivity troubleshooting.
Corporate Solutions & AMCs
Annual Maintenance Contracts and software solutions for corporates.
Sale of Laptops & Printers
Authorized sale of laptops, printers, and related equipment.
Clear Expectations. No Surprises.
Expected Turnaround Times
We diagnose first, explain your options, and get your device back to you as soon as we can — without rushing the quality.
A note on turnaround times
These are typical estimates, not promises. Your expected completion time is confirmed after diagnosis, approval and assessment of parts availability.
Initial Diagnosis
We identify the actual cause before recommending a solution.
Software Issues
Operating system, drivers, updates and configuration.
Laptop & PC Repairs
Hardware repairs, component replacement and full system testing.
Complex Faults / Parts Required
Advanced faults, uncommon components and special orders.
Our Process
From drop-off to go-back.
A simple, transparent process for better results.
Receive
Your device arrives at our service centre.
Diagnose
We find the actual cause.
Explain & Approve
We share findings, options and costs. You decide.
Repair & Test
We fix, replace, configure and run thorough tests.
Ready for Collection
Your device is good to go.
How We Work
We diagnose before we recommend, repair before we replace, and explain before we proceed.
Diagnose
We carefully identify what's causing the issue so we can find the right solution for your device.
Explain
We explain the problem, available repair options, estimated costs, and expected turnaround time in clear, simple terms.
Approve
We'll walk you through the recommended repairs and costs, and begin only once you're happy to approve the work.
Repair
We carry out every approved repair with precision and care, helping restore your device's performance and reliability so you can get back to work with confidence.
Progress
We keep you updated throughout the repair process, so you always know how your device is coming along.
Test
Before returning your device, we thoroughly test its functionality and check that the reported issue has been resolved.
Notify
We let you know as soon as your device is ready and share a clear summary of the work completed.
Support
Our care doesn't end with the repair. We're here to answer your questions and provide after-service assistance and applicable warranty support.
Repair Before Replacement
"We Don't Sell You a Replacement Just Because You Have a Problem"
We believe a problem does not always mean a device needs to be replaced. We diagnose the problem first, explain the available options, and recommend the most practical solution based on your needs and budget. Whenever repair is a reliable option, we believe in repairing and extending the life of your equipment rather than encouraging unnecessary replacement.
Before We Repair
- What we believe is causing the problem
- What needs to be repaired or replaced
- Estimated service cost and expected turnaround time
- Whether repair or replacement makes more financial sense
Then: You decide whether we proceed.
Repair vs Replace Guide
Parts & Replacements
We will explain when a component needs replacement and provide the available options based on reliability, compatibility, and budget.
"Our goal is to help you make the right decision"
Onsite Service Coverage
We Come To You — free diagnosis and on-site support across Chennai, from two branches and growing.
Korattur
TNHB colony - 71st street
CH - 600080
Maduravoyal
Second branch — address and mobile number to be announced.
Areas We Serve
We provide computer repair and IT support across Chennai, with in-home services focused on selected localities for convenient, reliable doorstep assistance.
Priority Areas for In-Home Service
Anna Nagar · Mogappair · Thirumangalam · Korattur · Padi · Villivakkam · Koyambedu · Maduravoyal · Ambattur · Nungambakkam · Kodambakkam · Washermanpet · Tondiarpet · Parrys · Kolathur · Retteri · Redhills · Madhavaram
Not on the list? Get in touch! We welcome service enquiries from across Chennai and will confirm in-home availability for your location.
Inside the Repair
Real work, real results. We document our process to show exactly what goes into fixing your devices.
SSD Upgrade
- Problem: Extremely slow boot times.
- Diagnosis: Failing mechanical hard drive.
- Solution: Cloned to 500GB NVMe SSD.
- Result: Boot time reduced from 3 mins to 12 secs.
Laptop Thermal Cleaning
- Problem: Laptop shutting down randomly.
- Diagnosis: Clogged vents & dried thermal paste.
- Solution: Deep clean & repaste CPU/GPU.
- Result: Temps dropped by 25°C, stable operation.
Desktop PSU Replacement
- Problem: PC dead, no power lights.
- Diagnosis: Shorted power supply unit.
- Solution: Installed reliable 650W Bronze PSU.
- Result: System restored with protected power.
Frequently Asked Questions
Clear answers to common concerns before you book a service.
Do I need to back up my data before giving you my computer?
Will you format my computer during repair?
Will I be informed before replacing any parts?
How much does diagnosis cost?
Contact
Reach out to us for on-site service, queries, or support.
Mail: [email protected]
Phone / WhatsApp: +91 70104 81012
Korattur (Main branch)
TNHB colony - 71st street, CH - 600080
Maduravoyal (2nd branch)
Address & mobile number to be announced.
Grievance & Redressal
“Our aim is to resolve genuine concerns fairly and respectfully, without unnecessary inconvenience to the customer”
How our grievance & redressal process works
How to Raise a Grievance
- Contact us by phone, WhatsApp, email, or in person at the relevant branch.
- Please provide your service/job reference, invoice details, or other information that helps us identify the service.
- Briefly describe the concern and, where possible, the outcome you believe would resolve it.
- We will review the matter, discuss it with the relevant team member where necessary, and communicate the outcome to you.
Our Redressal Approach
- We will listen to your concern without dismissing it.
- We will review the service records, diagnosis, work performed, parts used, and applicable warranty terms where relevant.
- If we find that we have made an error or failed to meet our stated service commitments, we will explain the corrective action available.
- Where a requested remedy is not covered by the service or warranty terms, we will explain the reason clearly.
Grievances vs Warranty
A grievance does not automatically extend, replace, or alter the terms of our stated 60-day service warranty. Warranty eligibility and exclusions will continue to be assessed according to the service performed and the applicable warranty terms.
Escalation
If your concern is not resolved at the first point of contact, you may request that it be escalated to the person responsible for customer service or management at the relevant branch.
Please Contact Us
- Email: [email protected]
- Phone / WhatsApp: +91 70104 81012